FREQUENTLY ASKED QUESTIONS

What time do doors open for the event?
Venue gates open 45 minutes prior to the start of competition each day. VIP Hospitality begins 30 minutes prior to the start of competition each day.

Santa Anita CSI3* Schedule
Santa Anita CSI5*-W Schedule
How can I buy tickets?
They can be purchased online at: https://splitrocksantaanita.com/tickets/ or by calling the Santa Anita Box Office at (626) 574-6366 between 9am-6pm 7-days a week, Monday to Sunday, excluding national holidays
When will I receive my tickets?
All tickets are digital and viewable on your phone. If you purchased directly through Ticketmaster.com, you can log in and view your tickets in the Ticketmaster app. All other ticket purchases can be viewed and managed by logging in to your account at www.splitrocksantaanita.com/myaccount. We recommend adding them to your Apple Wallet or Google Pay for easy storage and access on event day.
Can I still print my tickets from home?
Tickets will not include a PDF printout option.
What are the benefits of digital tickets?
Digital tickets provide:
Quick and easy entry into the event using your smartphone
 Reduced risk of lost, stolen, counterfeit or forgotten tickets. Tickets can be digitally transferred as well.
I lost/did not received my tickets, what do I do?
Please call the Santa Anita Box Office at 1-833-464-7924 for assistance to verify that we have received your order. If we have your order on file, we will be able to assist.
Can I refund/exchange tickets if I can’t use them?
No refunds are given. If you would like to exchange your ticket, please call the Box Office at 1-833-464-7924.
What is the dress code?
Equestrian Chic Attire is encouraged.
Are dogs allowed at the event?
Dogs are allowed in the Infield but not permitted inside the VIP tent.